PocketCharter
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PocketCharter

Support

Help, bug reports, and feature requests for PocketCharter.

Contact

Email support with the device model, iOS version, PocketCharter version, and a short description of what happened.

support@pocketcharter.app

Frequently Asked Questions

What should I include in a support email?

Include your device model, iOS version, PocketCharter version, the project name, what you expected to happen, and what actually happened. For editor or tempo issues, screenshots or a short screen recording help a lot.

How do I export a chart?

Open a project, tap the options button, then choose Export for Clone Hero. PocketCharter creates a zip containing files such as notes.chart, song.ini, album art when available, and your imported audio.

Does PocketCharter include songs?

No. PocketCharter is a chart editor. You import audio that you have the right to use. PocketCharter does not provide copyrighted music or song downloads.

Is PocketCharter affiliated with Clone Hero?

No. PocketCharter is independent and is not made by, endorsed by, sponsored by, or officially connected to Clone Hero.

Where are my projects saved?

Projects are saved on your device and may sync through your private iCloud storage when iCloud is available. PocketCharter also tries to prefer the newest local or iCloud project copy if a conflict is found.

Can I recover lost work?

If a project appears wrong after an update, check that you are viewing the expected difficulty and instrument. PocketCharter saves your last edited track and force-saves when the app goes inactive. If iCloud had an older copy, newer local versions are preferred where possible.

Does AI BPM detection upload my audio?

No. BPM and tempo detection runs on-device with the bundled model. Optional song identification and metadata search use Apple services only when you choose to use those features.

Which guitar controller is supported?

PocketCharter currently supports the CRKD Les Paul guitar controller. Other guitar controllers are not officially supported yet.

Where can I read the full FAQ?

The homepage has the full FAQ with more detail about exports, tempo mapping, privacy, purchases, controllers, and App Store support.

Open the full FAQ

PocketCharter is an independent chart editor and is not affiliated with Clone Hero.

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